I’m a postdoctoral researcher in the University of Colorado Boulder’s Department of Information Science, where I’m mentored by Jed R. Brubaker in the Identity Lab. As part of my postdoctoral research, I study how we can design machine learning systems to support qualitative researchers in analyzing big data.
Additionally, I use ethnographic methods to examine how people with eating disorders participate online. I’m particularly interested in the labor of online participation, as well as the ways in which people with eating disorders collectively care for one another and navigate online spaces that contain simultaneously beneficial and harmful content. My work involves centering the perspectives of people with mental illness who participate online and developing design recommendations for online communities and social media platforms where these individuals engage and gather.
I’m a graduate of Northwestern’s Technology and Social Behavior program, a joint venture between the Department of Electrical Engineering and Computer Science and the Department of Communication Studies. My dissertation was advised by Anne Marie Piper in the Inclusive Technology Lab.
Contact: jessica.feuston [at] colorado.edu
Curriculum Vitae
Updated December 2021
Publications and Participation
Selected Publications
Jessica L. Feuston and Jed R. Brubaker. Putting Tools in Their Place: The Role of Time and Perspective in Human-AI Collaboration for Qualitative Analysis. CSCW 2021.
Jessica L. Feuston, Alex S. Taylor, and Anne Marie Piper. Conformity of Eating Disorders through Content Moderation. Proc. ACM Hum.-Comput. Interact. 4, CSCW1, Article 40 (May 2020), 28 pages. https: //doi.org/10.1145/3392845. [Best Paper Honorable Mention]
Jessica L. Feuston and Anne Marie Piper. Everyday Experiences: Small Stories and Mental Illness on Instagram. Proceedings Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI 2019).
Jessica L. Feuston and Anne Marie Piper. Beyond the Coded Gaze: Analyzing Expression of Mental Health and Illness on Instagram. Proceedings of the ACM on Human-Computer Interaction, Vol. 2, No. CSCW, Article 51, November 2018.
Amanda Lazar, Jessica L. Feuston, Caroline Edasis, and Anne Marie Piper. Making as Expression: Informing Design with People with Complex Communication Needs through Art Therapy. Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI 2018). [Best Paper Award]
Selected Workshops, Posters, and Talks
Jessica L. Feuston, Arpita Bhattacharya, Nazanin Andalibi, Elizabeth A. Ankrah, Sheena Erete, Mark Handel, Wendy Moncur, Sarah Vieweg, and Jed R. Brubaker. 2022. Research Wellbeing and Best Practices in Emotionally Demanding Research. To appear in Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems (CHI ’22). [Accepted Workshop Proposal][Workshop Website]
Michael Rich and Jessica L. Feuston. 2021. Social Media on Our Minds. Harvard Initiative for Technology and Society. [Invited Panel]
Eleanor R. Burgess, Renwen Zhang, Sindhu Kiranmai Ernala, Jessica L. Feuston, Munmun De Choudhury, Mary Czerwinski, Adrian Aguilera, Stephen M. Schueller, and Madhu C. Reddy. 2021. Technology ecosystems: rethinking resources for mental health. Interactions 28, 1 (January – February 2021), 66 – 71. https://doi.org/10.1145/3434564 [Column]
Jessica L. Feuston. 2020. “It’s kind of comforting that I’m not alone, but, at the same time, it’s toxic”: A Digital Ethnography of How People with Mental Illness Participate Online. Information Science Seminar at the University of Colorado Boulder. [Invited Talk]